BACK OFFICE
OPERATIONS

Back Office Operations Services

At B2B Leads Corporate, we provide comprehensive back office operations services designed to enhance efficiency, reduce operational costs, and allow your team to focus on core business activities. Our skilled professionals handle a wide range of administrative, financial, and support functions to keep your business running smoothly behind the scenes.

• Payroll & Benefits Administration

  We manage payroll processing, employee benefits, and compliance with regulations, ensuring that your employees are paid accurately and on time. Our services include tax filings, benefits management, and payroll reporting, reducing the administrative burden on your HR team.

  Order Processing & Fulfillment

  Streamline your order processing with our back office support. We handle everything from order entry to invoicing and shipping coordination, ensuring that your customers receive their orders accurately and on time.

  Accounts Payable & Receivable

  Maintain control over your finances with our accounts payable and receivable services. We manage invoicing, payments, collections, and reconciliation, helping you stay on top of your cash flow and financial obligations.

  Document Management & Archiving

  Our document management services ensure that your business records are organized, secure, and easily retrievable. We handle document scanning, indexing, and archiving, enabling you to maintain compliance and improve operational efficiency.

  Customer Service Support

  Enhance your customer service capabilities with our back office support team. We manage customer inquiries, returns, and follow-ups, ensuring that your customers receive prompt and professional service.

  Inventory Management & Logistics Support

  Optimize your supply chain with our inventory management and logistics services. We handle inventory tracking, order fulfillment, and logistics coordination, helping you manage stock levels, reduce waste, and meet customer demand.

  Compliance & Regulatory Reporting

  Stay compliant with industry regulations through our compliance and regulatory reporting services. We assist with preparing and filing necessary documentation, ensuring that your business meets all legal requirements.

  HR Administration & Employee Records Management

  Our HR administration services include managing employee records, onboarding, and offboarding processes, as well as handling employee queries. We ensure that your HR operations are smooth and compliant with relevant laws.

  Financial Reporting & Reconciliation

  We offer comprehensive financial reporting and reconciliation services, ensuring that your accounts are accurate and up-to-date. Our team prepares financial statements, balance sheets, and cash flow reports, providing you with clear insights into your financial health.

  Procurement & Vendor Management

  Our procurement services help you manage vendor relationships, negotiate contracts, and ensure timely delivery of goods and services. We streamline your procurement process, reducing costs and improving efficiency.

  Database Management & CRM Support

  We maintain and manage your customer relationship management (CRM) system, ensuring that your customer data is accurate and up-to-date. Our services include database cleaning, updating, and integration with other business systems.

  IT Support & Maintenance

  Keep your technology infrastructure running smoothly with our IT support services. We provide ongoing maintenance, troubleshooting, and technical support, ensuring that your systems are secure and operational.

  Business Process Outsourcing (BPO)

  We offer business process outsourcing services to manage your non-core functions, allowing you to focus on strategic growth. Our BPO services include administrative support, customer service, and data management, tailored to meet your business needs.

  Reporting & Analytics

  Gain valuable insights into your business operations with our reporting and analytics services. We compile and analyze data from various sources, providing you with actionable reports that drive informed decision-making.

  Scheduling & Calendar Management

  Our scheduling and calendar management services keep your business running smoothly by managing appointments, meetings, and deadlines. We ensure that your team stays organized and on schedule.